Delivery Terms of STEMSHOP KZ Online Store
1. General Provisions
- These terms govern the procedure and rules for providing delivery services for goods purchased on our website.
- By using our store’s services, the customer confirms agreement with these terms.
2. Delivery Services
- Delivery is carried out through reliable external services: inDrive, Yandex, Kazpost, and others.
- We collaborate only with trusted partners, ensuring timely and high-quality delivery.
3. Delivery Cost
- The price is calculated based on the address and weight of the goods.
- The minimum delivery cost is 2000 KZT, included in the order payment.
- The final amount is communicated after order confirmation.
- In case of discrepancies, the difference is paid additionally after clarifying the final cost.
4. Delivery Time
- Delivery times depend on the chosen service and region.
- After placing an order, the customer receives information about the estimated delivery date.
5. Order Tracking
- After shipment, a tracking number is provided (if this feature is available with the chosen service).
- The tracking number allows real-time monitoring of the order’s location.
6. Additional Conditions
- All issues not covered by these terms are resolved individually between STEMSHOP KZ and the customer.
